Case History

Tinker Air Force Base, OK

Contracted since: June 2006

This nearly $5 million contract provides comprehensive management of the base’s fleet operations including scheduled maintenance of 450 tactical vehicles and more than 800 general-use vehicles (sedans, pickups, forklifts, emergency response vehicles, cranes and buses). 

Additionally, AbilityOne provides cargo movement on and off base, towing and recovery of vehicles on base and within 75 miles of the base, taxi service on and off post, management of command vehicles, flight line services, management and operation of the vehicle registration/drivers license office, management and operation of the base fuel facilities, management and coordination of car-washing services, and management of GSA fleet vehicles.



Ft. Riley Army Base, KS

Contracted since: January 2007

AbilityOne provides all repair and maintenance services for nearly 1400 non-tactical vehicles and pieces of support equipment. The largest customer at this location is the GSA Transportation Motor Pool. AbilityOne also provides services to other GSA customers coming in from out of town such as the 91st Division Training Support Brigade from Ft. Carson, CO. 

For GSA, AbilityOne oversees all aspects of scheduled maintenance, unscheduled repair, vehicle washing, vehicle marshalling, emergency service, parts supply management and warranty work coordination (excluding windshield and glass repair, and onsite warranty and body work).

Ft. Lewis Army Base, WA

Contracted since: September 2002


This $17 million contract handles scheduled and unscheduled maintenance services on 13,000 pieces of equipment annually, performs fleet maintenance and repair and analyzes work performance. The maintenance operations take place in fourteen different shop facilities. In a “surge” mode, the AbilityOne team can include 300 employees working two shifts to service, repair and maintain equipment in the highest state of combat readiness for these special assignments:

• Stryker Brigades: Stay behind (equipment left behind) and Reconstitution (equipment returning from deployment)
• National Guard and Reserve: Mobilization (units preparing for deployment) and Demobilization (units returning from deployment)
• Satellite Unit Support: Assist unit maintenance personnel

AbilityOne employees have also participated in a Department of Labor-approved journeyman training program in Installation Vehicle Maintenance on 105 various models of tactical and non-tactical equipment through this contract. Individuals are encouraged to participate in the company's apprenticeship program and are supported in every aspect of reaching their goals of obtaining a Journeyman Diesel Mechanic rating status. For these maintenance operations, AbilityOne manages parts inventory of more than 2,000 lines totaling nearly $1 million.

Ft. Hood Army Base, TX

Contracted since: August 2001

Through this contract, AbilityOne supports recovery, service and launch of a variety of aircraft, including Air Force One. We also maintain the airfield’s vehicle fleet and ground support generators. The contract is valued at over $1.4 million.

Brooks AFBI Air Force Base, TX

Contracted since: October 2001



AbilityOne provides motor pool and shuttle bus services at Brooks AFB. The motor pool consists of about 30 vehicles; the shuttle services includes 10-15 44-passenger buses and 7- and 9-passenger vans. 

Motor pool services include management and administrative support, fleet management activities that require maintenance/repair actions, vehicle dispatching, vehicle presentation and more.

U.S. Border Patrol, El Centro, CA

Contracted since: July 1998

AbilityOne washes and details U.S. Customs and Border Patrol’s vehicles in harsh heat and salt air environment to ensure maintenance and marketability. We also furnish the vehicle washing materials and equipment to ensure compliance with environmental laws and specifications.

Norfolk Vehicle Processing Center (VPC) in Portsmouth, VA

Contracted since: 1998

AbilityOne has a $1.1 million contract to operate the Norfolk Vehicle Processing Center (VPC) in Portsmouth, VA for the Department of Defense. They coordinate Privately Owned Vehicle (POV) movements in SDDC’s Global POV contract. AbilityOne provides in-processing, inspecting, transporting, containerizing, motorcycle crating/uncrating, short-term storage, 24/7 security, and out-processing services for service members for OCONUS PCS relocation, Home Port moves, Storage, or In-Transit between other VPCs.

Within one hour of sign in at the VPC, service members are on their way. And if they have a second POV, AbilityOne can process that as well providing a one stop shop for their vehicles. One of the most important responsibilities is to settle any damage claims directly with the Service Member.

In 2007, VPC processed close to 7,000 vehicles. This contract provides opportunities for up to 18 people with disabilities to receive highly skilled training and necessary certifications working as customer service representatives, shipping and receiving clerks, inspectors, and truck drivers. Staff are trained to be sensitive to the unique issues of Service Members, facilitating a smooth relocation.