U.S. Flag  


U.S. AbilityOne Commission

An Independent Federal Agency

Protected AbilityOne Commission Logo Image

eDecision | Media Room | Contact Us

Procurement List

Photo of man sorting mail.

Secure Mail/Digital Document

AbilityOne nonprofit contractors have provided mail and records management services to some of our nation’s most sensitive Federal agencies and facilities for more than three decades Our world-class workforce focuses on security, safety, advanced information technology, business continuity, as well as cost savings through consolidation and streamlined acquisition.

Since its inception in 2003, AbilityOne’s consolidated services have increased annually due to ease of management and reduced administration costs. In addition to our basic service offerings, our electronic records services allow authorized users to view and download mail and internal documents from locations throughout the world. Spanning the life cycle of paper-based and electronic information, services include:

  • Inbound mail processing and delivery
  • Address hygiene—data management to eliminate returned mail
  • Computer-based accountable mail/package tracking (dock to desk)
  • Outbound mail (U.S. and international)
  • Data/document transfer including secure chain of custody
  • Data management including retrieval/extraction
  • Digital mail (hybrid mail, electronic mail, on line postal service)
  • Digital and hardcopy document storage
  • Electronic health records
  • Facility/space planning
  • Hardcopy and digital/electronic document distribution/mailing & fulfillment
  • Print and copy services
  • Privacy/security that meets HIPAA requirements
  • Screening including CBRNE (chemical, biological, radiological, nuclear and explosive hazards)
  • Scanning, indexing, verification, coding
  • Secure destruction (hardcopy and electronic)

AbilityOne Secure Mail/Digital Document Services has moved beyond traditional mail and hardcopy document management services to provide technological advancements and strategic sourcing for operating efficiencies and cost savings.

AbilityOne Logo
The AbilityOne logo is a registered trademark of the U.S. AbilityOne Commission which administers the AbilityOne Program.
Email Customer Service Inquiry info@abilityone.gov
Email Feedback or Suggestions Feedback or Suggestions
Telephone (800) 999-5963

Download Brochure

PDF Secure Mail Brochure (PDF)

AbilityOne is Green

AbilityOne Secure Mail / Digital Document services convert information to a digital format using less paper and other resources for the delivery of mail.

Top Customers

U.S. Department of Agriculture

U.S. Department of Defense

U.S. Department of Homeland Security

Federal Bureau of Investigation

U.S. Department of the Interior

U.S. Department of the Treasury

U.S. Department of Transportation

U.S. Department of Veterans Affairs

Awards & Recognition

  • GSA Award for Mail Center Excellence

  • Peace Corps, Washington, DC (2004)

  • FBI Building, Washington, DC (2001)

  • U. S. Department of Energy, Washington, DC (2000)

“Just a note to let you know how pleased we are with the [AbilityOne] mail center operation contractors… our mailroom operation is now functioning better than ever and the employees are such a pleasure to work with! This program works!”

Charles Coffey Veterans
Administration Medical Center, Denver, CO

Freedom of Information Act | No FEAR | Office of Special Counsel

(800) 999-5963 | info@abilityone.gov | Privacy Policy | Site Map  ©2024 U.S. AbilityOne Commission all rights reserved.

The U.S. AbilityOne Commission is committed to maintaining a website that is accessible to all visitors, and encourages public comments and suggestions for improvements.