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U.S. AbilityOne Commission

James M. Kesteloot, Chairperson
Tina Ballard, Executive Director

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The AbilityOne Advantage

Fleet Management

Quality control is the basis for all of AbilityOne’s fleet management services. Our process begins with the thorough monitoring of services by managers available to provide supervision and assistance to each worker. Metrics are a major focus as well, evaluating database-generated reports and conducting trend analyses. From there, immediate corrective action is taken when the situation dictates. Quality control corrective actions are addressed on a case-by-case basis, and we insist on maintaining open lines of communication with key personnel including all base customers, base contracting and Quality Assurance Personnel. AbilityOne quality control plans are developed according to the specifications of each contract and include:

  • Effective quality control inspection system
  • Performance analysis
  • Identification of trends (both positive and negative)
  • Process review and enhancement
  • Identification of causes
  • Quantification and prevention of deficiencies

The centerpiece of our vehicle maintenance program is a comprehensive preventative maintenance (PM) program designed to control the cost of fleet operations by minimizing breakdowns and unscheduled maintenance. PM services are scheduled on your timetable; intervals are based on certain “triggers” (intervals of time and/or usage) that meet manufacturers’ recommendations and/or military standards.

AbilityOne can also provide support in a wide variety of management services including operator licenses, fleet replacement and purchasing, management of vehicles, credit card administration, billing and accounting, fixed asset tracking as well as data entry utilizing commercial fleet management information systems and/or a DOD provided system such as SAMS-E and OLVIMS.

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Top Customers

U.S. Army

U.S. Air Force

U.S. Department of Homeland Security – Customs and Border Patrol

General Services Administration

U.S. Department of Agriculture

U.S. Postal Service

Awards & Recognition

  • AbilityOne was recognized by California Fleet News for Exceptional Results with Extraordinary People. AbilityOne received honorable mention for providing “innovative and creative spirit of the nation’s fleets and finding new and effective ways of providing programs and services to their fleet customers.”
  • AbilityOne’s Fleet Management Services also helped Ft. Lewis Army Base in Washington earn a 6th place ranking from the 100 Best Fleets in North America.

“The partnership between AbilityOne, Skookum and Fort Lewis for Wheeled Vehicle Fleet Maintenance has been truly a win-win situation. The quality of service has been outstanding. Open communications between the three parties has been a key ingredient for the success of this venture. Choosing [AbilityOne] allowed the government and the selected NPA to discuss the statement of work thoroughly prior to submitting the proposal so there were no surprises.”

James Edwards, Director of Contracting Army Contracting Agency Northern Region Ft. Lewis Army Base, WA

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